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Pricing & options for ITIL® and ISO 20000 documentation toolkits

ITIL® and ISO 20000 Toolkit Free Preview
ITSM Incident Management Toolkit
ITSM Business Relationship Management Toolkit
ISO 20000 Documentation Toolkit
ITIL® Documentation Toolkit
ITIL® and ISO 20000 Premium Documentation Toolkit
Price (US$)
Free
US$ 99
US$ 99
US$ 649
US$ 799
US$ 949
Included documentation
Number of documents
106 document previews
6 full documents
6 full documents
68 full documents
98 full documents
106 full documents
All documents needed to comply with ITIL guidelines

(preview only)
All documents required by ISO/IEC 20000-1

(preview only)
State-of-the-art documentation templates for managing business relationships in compliance with ITIL and ISO 20000

(preview only)
All documents needed to perform Incident Management

(preview only)
Fully compliant with
ITIL 2011 & ISO/IEC 20000-1
ITIL 2011 & ISO/IEC 20000-1
ITIL 2011 & ISO/IEC 20000-1
ISO/IEC 20000-1
ITIL 2011
ITIL 2011 & ISO/IEC 20000-1
Included support
Live consultation
30 minutes
30 minutes
30 minutes
2 hours
2 hours
3 hours
Unlimited support via email*
Support via Expert Advice Community*
Access to documentation tutorials
1 tutorial
6 tutorials
7 tutorials
13 tutorials
Included review of
3 documents
3 documents
5 documents
Available product languages
English, German, Spanish
English, German, Spanish
English, German, Spanish
English, German, Spanish
English, German, Spanish
English, German, Spanish
BUY NOW
Learn more
BUY NOW
Learn more
BUY NOW
Learn more
BUY NOW
Learn more
BUY NOW
Learn more
ITIL® and ISO 20000 Toolkit Free Preview
FREE
Included documentation
106 document previews
All documents needed to comply with ITIL guidelines (preview only)
All documents required by ISO/IEC 20000-1 (preview only)
State-of-the-art documentation templates for managing business relationships in compliance with ITIL and ISO 20000 (preview only)
All documents needed to perform Incident Management (preview only)
Fully compliant with ITIL 2011 & ISO/IEC 20000-1
Included support
30 minutes live consultation
Support via Expert Advice Community*
Available product languages
English, German, Spanish
ITSM Incident Management Toolkit
US$ 99
Included documentation
6 full documents
All documents needed to perform Incident Management
Fully compliant with ITIL 2011 & ISO/IEC 20000-1
Included support
30 minutes live consultation
Unlimited support via email*
Support via Expert Advice Community*
Included 1 doumentation tutorial
Available product languages
English, German, Spanish
BUY NOW
Learn more
ITSM Business Relationship Management Toolkit
US$ 99
Included documentation
6 full documents
State-of-the-art documentation templates for managing business relationships in compliance with ITIL and ISO 20000
Fully compliant with ITIL 2011 & ISO/IEC 20000-1
Included support
30 minutes live consultation
Unlimited support via email*
Support via Expert Advice Community*
Available product languages
English, German, Spanish
BUY NOW
Learn more
ISO 20000 Documentation toolkit
US$ 649
Included documentation
68 documents
All documents required by ISO/IEC 20000-1
State-of-the-art documentation templates for managing business relationships in compliance with ITIL and ISO 20000
All documents needed to perform Incident Management
Fully compliant with ISO/IEC 20000-1
Included support
2 hours live consultation
Unlimited support via email*
Support via Expert Advice Community*
Included 6 doumentation tutorials
Included review of 3 documents
Available product languages
English, German, Spanish
BUY NOW
Learn more
ITIL® Documentation Toolkit
US$ 799
Included documentation
98 documents
All documents needed to comply with ITIL guidelines
State-of-the-art documentation templates for managing business relationships in compliance with ITIL and ISO 20000
All documents needed to perform Incident Management
Fully compliant with ITIL 2011
Included support
2 hours live consultation
Unlimited support via email*
Support via Expert Advice Community*
Included 7 doumentation tutorials
Included review of 3 documents
Available product languages
English, German, Spanish
BUY NOW
Learn more
ITIL® and ISO 20000 Premium Documentation Toolkit
US$ 949
Included documentation
106 documents
All documents needed to comply with ITIL guidelines
All documents required by ISO/IEC 20000-1
State-of-the-art documentation templates for managing business relationships in compliance with ITIL and ISO 20000
All documents needed to perform Incident Management
Fully compliant with ITIL 2011 & ISO/IEC 20000-1
Included support
3 hours live consultation
Unlimited support via email*
Support via Expert Advice Community*
Included 13 doumentation tutorials
Included review of 5 documents
Available product languages
English, German, Spanish
BUY NOW
Learn more

 

* Our guarantee – we will answer all of your questions within 1 business day. You can ask us as many questions as you like – there is no limit, ever.

ITIL & ISO 20000 Premium Documentation Toolkit
Consultant White Label Toolkit
Value-Added Partner
Purpose
Implement ITIL and/or ISO 20000 in your own company
Implement ITIL and/or ISO 20000 at your clients
Sell your value-added services together with 20000 Academy toolkits
Included documentation
Documentation can be used
for your own company only
for your own company + for 10 of your clients
(access to template previews only)
Number of documents
106
106
All required ITIL & ISO 20000 documents
White label templates
Division of tasks & time plan
Training presentation for ITIL and ISO 20000
Sales presentation
Consulting proposal
Stakeholder mapping
Included support & training
Access to all documentation tutorials and recorded webinars
Live consultation
3 hours
6 hours
(1 hour per month)
6 hours
(1 hour per month)
Unlimited support via email
Support via Expert Advice Community
Included review of
5 documents (total)
5 documents per month (for 6 months)
5 documents per each client
Access to internal 20000Academy ITIL & ISO 20000 Knowledgebase

(free for first 6 months)
Online expert training on ITIL and ISO 20000
Online sales training on ITIL & ISO 20000 products
ITIL & ISO 20000 Premium Documentation Toolkit
US$ 949
Purpose
Implement ITIL and/or ISO 20000 in your own company
Included documentation
Documentation can be used for your own company only
Number of documents 106
All required ITIL & ISO 20000 documents
Included support & training
Access to all documentation tutorials and recorded webinars
Live consultation 3 hours
Unlimited support via email
Support via Expert Advice Community
Included review of 5 documents (total)
Consultant White Label Toolkit
Purpose
Implement ITIL and/or ISO 20000 at your clients
Included documentation
Documentation can be used for your own company + for 10 of your clients
Number of documents 106
All required ITIL & ISO 20000 documents
White label templates
Division of tasks & time plan
Training presentation for ITIL and ISO 20000
Sales presentation
Consulting proposal
Stakeholder mapping
Included support & training
Access to all documentation tutorials and recorded webinars
Live consultation 6 hours (1 hour per month)
Unlimited support via email
Support via Expert Advice Community
Included review of 5 documents per month (for 6 months)
Value-Added Partner
Purpose
Sell your value-added services together with 20000 Academy toolkits
Included documentation
Access to template previews only
Division of tasks & time plan
Training presentation for ITIL and ISO 20000
Sales presentation
Consulting proposal
Stakeholder mapping
Included support & training
Access to all documentation tutorials and recorded webinars
Live consultation 6 hours (1 hour per month)
Unlimited support via email
Support via Expert Advice Community
Included review of 5 documents per each client
Access to internal 20000Academy ITIL & ISO 20000 Knowledgebase
Online expert training on ITIL and ISO 20000
Online sales training on ITIL & ISO 20000 products

Not sure which is the best option for you? Speak to our consultants for free.

Schedule free consultation

Since we have a lot of experience in developing policies and procedures for various ISO and IT standards, we took special care to produce superior documentation for ITIL and ISO 20000 as well.
We invested a lot of time for the development and hired best experts for the job; the goal was the same as with other standards we manage: highly satisfied customers around the world.

Dejan Kosutic
CEO, Advisera

Dejan_Kosutic

Frequently Asked Questions

How will I receive the documentation?

Immediately after the transaction is processed, you will receive an email with a download link. It could not be quicker or simpler.

Which methods of payment do you accept?

We take all major credit cards, PayPal payment, and we can accept a wire transfer from your bank account.

Are my credit card details going to be safe?

Absolutely. We use Secure Socket Layer (SSL) technology, the industry standard and among the most secure for online transactions. All of your credit card information is encrypted and sent directly to the payment processor – we do not see or store your card information.

Which currencies can I use to pay?

You can pay in more than 50 different currencies, including the US Dollar, Euro, British Pound and Swiss Franc.

Can I get a discount if I purchase the toolkit in two languages?

Yes, we will give you a 70% discount on the toolkit in a second language.

I’m still a little unsure if the toolkit is for me; is there a free trial?

Yes, just click on the “Download Free Preview” tab, add your name and email address and you’ll get a free preview demonstration of the documentation. You’ll be able to see how easy the templates are to complete.

Learn more about the 20000Academy

 

20000Academy is one of the Academies of Advisera.com. Advisera specializes in helping organizations implement top international standards and frameworks such as ISO 27001, ISO 9001, ISO 14001, OHSAS 18001, IATF 16949, AS9100, ISO 20000 and ITIL. Over the years, Advisera has become a global leader in the provision of web-based training and documentation for ISO 27001 (information security management) and ISO 22301 (business continuity management).

Our products are of best-in-class quality. With a proven performance record of successful implementations in more than 100 countries, our world-class customer support ensures success. Read more about the 20000Academy here.

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