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Free webinar – How to use a Documentation Toolkit for the implementation of ITIL / ISO 20000

Presenter (in English): Branimir Valentic

Branimir Valentic
Webinar designed for companies that are planning to implement ITIL / ISO 20000 using the Do-It-Yourself approach. During this webinar you will be able to see whether the templates, know-how, and support from 20000Academy are applicable to your implementation project.

Upcoming Dates/Times:

Wednesday – December 12, 2018

8:00 AM Los Angeles time

11:00 AM New York time

4:00 PM (16:00) London time

5:00 PM (17:00) Brussels time

9:30 PM (21:30) Mumbai time

Duration: 50 minutes / Convert to your time zone

Can’t make the date? Watch the recording here.

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Register for this webinar to learn:

  • Which document templates are included in the Documentation Toolkit, and what they look like
  • How to fill out the documentation templates
  • The sequence of writing the documents
  • What additional support is included in the price of the Toolkit
  • The most common problems in ITIL / ISO 20000 project and how to avoid them

What You Receive:

  • Training delivered by Branimir Valentic, the author of the ITIL & ISO 20000 Documentation Toolkit
  • Download of presentation deck
  • Access to webinar recording

Target Audience:

This training is designed for professionals who were given the task of ITIL / ISO 20000 implementation, including:

  • Information security professionals
  • IT managers
  • Risk managers
  • Compliance managers
  • Members of top management responsible for IT/IT services
  • IT Service Management consultants

About the training:

This interactive live online training (via webinar) is designed to enable you to walk away with knowledge on what the ITIL / ISO 20000 Documentation Toolkit looks like and how you can use it to speed up the implementation of this IT Service management standard i.e. framework. This course offers compelling content, a downloadable presentation deck, and live engagement with an expert consultant with whom you can discuss how to resolve your specific implementation issues. You will experience the training right from your desk, eliminating travel costs and minimizing lost time away from your office.

Presented by: Branimir Valentic

branimir-valenticBranimir Valentic is the author of the ITIL and ISO 20000 toolkits at 20000Academy. He has extensive experience in IT Service Management (consultancy, training, and tools), IT governance (training and consulting), Project Management, and consultancy in IT and telecommunication. In his consultancy career he works with clients from various branches.

He holds the following certificates: ITIL Expert, ISO 20000, ISMS Lead Auditor, and PRINCE2.

Related Frequently Asked Questions

In which language are the webinars delivered?

Live online trainings via webinars are currently delivered in English only. However, we plan to deliver some of the trainings in other languages, too.

Are these trainings held in person, at a specific venue?

No, all our live online trainings are delivered through Internet only, via webinars. Webinars enable you to experience both audio and video presentation from our presenter/trainer.

What do I need to watch the webinars on Demand (recording of live online streaming)?

You just need your computer with a browser - webinar recordings can be watched as any other video on the internet, e.g. on YouTube.

How many times can I watch the webinar recordings?

The number of views is not limited - you can watch the recordings as many times you wish.

Learn more about the 20000Academy

 

20000Academy is one of the Academies of Advisera.com. Advisera specializes in helping organizations implement top international standards and frameworks such as EU GDPR, ISO 27001, ISO 9001, ISO 13485, ISO 14001, ISO 45001, IATF 16949, AS9100, ISO 20000 and ITIL. Over the years, Advisera has become a global leader in the provision of web-based training and documentation for ISO 27001 (information security management) and ISO 22301 (business continuity management).

Our products are of best-in-class quality. With a proven performance record of successful implementations in more than 100 countries, our world-class customer support ensures success. Read more about the 20000Academy here.

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