Bridging the communications gap with management in the context of ISO 9001
Tom Taormina
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals...
For most organizations, from the first mention of implementing a formal management system, a barrier arises between the quality professionals and senior management. If creating a certified management system is for the purpose of meeting...
Understanding outsourcing according to ISO 9001: A case study
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement...
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement for outsourced processes was limited to a few sentences in 4.1 (find more information in...
How to get new clients for your ISO 9001 consultancy
Carlos Pereira da Cruz
You want to start a career as a consultant in the field of ISO 9001 and quality management. What do...
You want to start a career as a consultant in the field of ISO 9001 and quality management. What do you have in mind to gain opportunities to present proposals and win clients and projects?...
How to create an ISO 9001:2015 human resources audit checklist
Mark Hammar
Human resources, the management of the people within an organization, is an important part of the Quality Management System (QMS),...
Human resources, the management of the people within an organization, is an important part of the Quality Management System (QMS), so you would expect the ISO 9001:2015 standard to have requirements for the human resources...
What does “external documents control” mean in ISO 9001?
Can you imagine the possible consequences of selling a product or service that no longer complies with legislation because the...
Can you imagine the possible consequences of selling a product or service that no longer complies with legislation because the seller was not aware of legislative changes? Can you imagine receiving a complaint from a...
How to identify risk controls in ISO 9001:2015
Identifying and implementing controls is a critical step in risk-based thinking for the ISO 9001:2015 quality management system (QMS). In a...
Identifying and implementing controls is a critical step in risk-based thinking for the ISO 9001:2015 quality management system (QMS). In a previous article, How to identify risk significance in ISO 9001:2015, we looked at the need...
