How can ISO 9001:2015 help boost your sales activities?
John Nolan
While ISO 9001:2015 is strictly a quality management standard, it is considered a business tool by many people in today’s...
While ISO 9001:2015 is strictly a quality management standard, it is considered a business tool by many people in today’s business environment. The benefits of implementing ISO 9001:2015 go far beyond the management of quality;...
What are the biggest challenges while setting up an ISO 9001-based QMS, and how do you overcome them?
Implementing a formal QMS (Quality Management System) in an organization that doesn’t have one, but hopes to be ISO 9001 compliant...
Implementing a formal QMS (Quality Management System) in an organization that doesn’t have one, but hopes to be ISO 9001 compliant or certified, presents a unique set of challenges. I recently advised an organization on such...
The benefits of ISO 9001 implementation in the call center industry
Over the last 10 years, call centers have become a large part of how we communicate with many organizations. Whether...
Over the last 10 years, call centers have become a large part of how we communicate with many organizations. Whether household utilities, personal banking, tax issues, or even dealing with federal or local government, the...
Using ISO 9001 to win public tenders – A guide for SMEs
SMEs (small and medium-sized enterprises) are in a better position to win major public tenders than ever before. As public...
SMEs (small and medium-sized enterprises) are in a better position to win major public tenders than ever before. As public service and government organizations look to save money and encourage local trade, the trend is...
ISO 9001:2015 benefits for manufacturing companies
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product...
Many organizations of varying types use ISO 9001:2015 as a recognized method of delivering customer satisfaction and controlling quality of product and service within their chosen sector. From huge organizations such as Richard Branson’s Virgin enterprise...
