Free webinar – ISO 9001:2015 Clause 4 - Context of the Organization, Interested Parties, and Scope

Presenter (in English): Carlos Pereira da Cruz

Carlos Pereira da Cruz
Webinar designed for those who are planning to implement ISO 9001 and want to find a practical explanation of what is new in clause 4 of ISO 9001:2015.

Language: English

Format: Recorded webinar

Duration: 70m 23s (1h 10m 23s)

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Register for this webinar to learn:

  • How to recognize external and internal issues relevant for the context
  • Examples of interested parties and their relevant expectations
  • Implications of choosing different scopes for the Quality Management System

Target audience:

This training is designed for ISO 9001 and other quality management professionals, including:

  • Management representatives
  • Consultants
  • Auditors
  • Anyone interested in Quality Management Systems

Presented by: Carlos Pereira da Cruz

Carlos Pereira da CruzCarlos Pereira da Cruz is the author of several books on ISO 9001, ISO 14001, strategy, and the balanced scorecard. He has more than 30 years of experience both as an external auditor and as a consultant and trainer. In his consulting career, he works with clients from both the manufacturing and service provision industries.

He has an MSc in Chemical Engineering, and is the holder of the following certificates: ISO 9001 Lead Auditor and ISO 14001 Lead Auditor.

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