ISO 20000 document template:

Service Request Catalog (ISO 20000)

The purpose of this document is to define service request categories, which are necessary for service request categorization.

The document is optimized for small and medium-sized organizations – we believe that overly complex and lengthy documents are just overkill for you.

This document is an appendix. The main document is not included in the price of this document and can be purchased separately: Service Request Management Process.

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DOCUMENT FEATURES

OVERVIEW

  • Price
    US$ 19.90
  • Compliant with
    ISO/IEC 20000-1:2018 clause 8.6.2
  • Format
    MS Word 2013, MS Word 2016, MS Word 2019
  • Number of pages
    1
  • Document language
    English. For other languages click here: Deutsch, Español

USABILITY

  • Can I edit the document?
    Yes. The document is fully editable – just enter information specific to your company.
  • Can I use this to become certified?
    Yes. The documentation template may be used for ISO 20000 certification audit purposes.
  • Well-defined instructions
    Document templates contain an average of twenty comments each, and offer clear guidance for filling them out.
  • Designed with your company in mind
    The template was created for small and medium-sized businesses.
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PREVIEW Service Request Catalog TEMPLATE

  • The document is fully editable so that you can adapt it to your company design.
  • Documents include placeholder marks for all information you need to complete.
  • Each document includes comments and information, which guides you through completion.

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FAQS: BUYING THE ISO 20000 INDIVIDUAL DOCUMENT TEMPLATES

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After payment confirmation, we'll send you an email that contains a link to download the document. It's super easy.

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You may pay with major credit card, or via wire transfer from your bank account.

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We use Secure Socket Layer (SSL) technology, which is the industry standard and considered one of the safest systems for online payment. Your account details and credit card information are encrypted and go straight to the payment processor. We won’t have access to your payment information, and we won’t store it in any form.

Which currencies are accepted?

We can accept 50-plus common currencies for payment, including Swiss Francs, US Dollars, British Pounds and Euros.