This training is designed for professionals with little or no experience in ITIL, including:
Branimir Valentic is the author of the ITIL and ISO 20000 toolkits at 20000Academy. He has extensive experience in IT Service Management (consultancy, training, and tools), IT governance (training and consulting), Project Management, and consultancy in IT and telecommunication. In his consultancy career he works with clients from various branches.
He holds the following certificates: ITIL Expert, ISO 20000, ISMS Lead Auditor, and PRINCE2.
Live online trainings via webinars are currently delivered in English only. However, we plan to deliver some of the trainings in other languages, too.
No, all our live online trainings are delivered through Internet only, via webinars. Webinars enable you to experience both audio and video presentation from our presenter/trainer.
You just need your computer with a browser - webinar recordings can be watched as any other video on the internet, e.g. on YouTube.
The number of views is not limited - you can watch the recordings as many times you wish.
20000Academy is one of the Academies of Advisera.com. Advisera specializes in helping organizations implement top international standards and frameworks such as EU GDPR, ISO 27001, ISO 9001, ISO 13485, ISO 14001, ISO 45001, IATF 16949, ISO/IEC 17025, AS9100, ISO 20000 and ITIL. Over the years, Advisera has become a global leader in the provision of web-based training and documentation developed by the leading experts.
Our products are of best-in-class quality. With a proven performance record of successful implementations in more than 100 countries, our world-class customer support ensures success. Read more about the 20000Academy here.
We use Secure Socket Layer (SSL) technology, the industry standard and among the best available today for secure online commerce transactions. All of your personal information, including credit card number, name, and address is encrypted so it cannot be read during transmission. You are protected by your credit card company in the case of a fraudulent transaction with any purchase.
Online payment services are provided by BlueSnap and 2Checkout.