Six greatest myths about ISO 9001
Mark Hammar
Even though ISO 9001 has been around for years, and many people know about it, the amount of misinformation that...
Even though ISO 9001 has been around for years, and many people know about it, the amount of misinformation that surrounds the standard is surprising. Where do these myths come from, and what is the...
Main elements of handling customer satisfaction in ISO 9001
Ana Meskovska
How often do you meet people who think that their customers are unsatisfied by the products and/or services that their...
How often do you meet people who think that their customers are unsatisfied by the products and/or services that their company offers? How often do you think about it? We all tend to believe in...
ISO 9001: Why it should be viewed as a business management system
Many people have the misconception that ISO 9001 is strictly for managing the quality department, but a closer look at...
Many people have the misconception that ISO 9001 is strictly for managing the quality department, but a closer look at the standard requirements easily shows that this is not the case. While the ISO 9001...
Choosing the best person for the job of quality management representative
While ISO 9001:2015 does not formally require a quality management representative, many companies have kept this position in place, as...
While ISO 9001:2015 does not formally require a quality management representative, many companies have kept this position in place, as it can help with managing the Quality Management System. As I previously mentioned in the...
Additional Responsibilities of Quality Management Representatives
If you have difficulty understanding what other roles the quality management representative could have, you are not alone. Even though...
If you have difficulty understanding what other roles the quality management representative could have, you are not alone. Even though ISO 9001:2015 does not formally require a quality management representative, many companies have kept this...
Some tips to make Document Control more useful for your QMS
Have you ever thought that a documented procedure for documents is unnecessary? Do you fail to see why this is...
Have you ever thought that a documented procedure for documents is unnecessary? Do you fail to see why this is such an important requirement of any Management Standard (ISO 9001, but also ISO 14001, ISO...
