How to achieve organizational excellence with ISO 9001: A case study
Tom Taormina
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an...
Business leaders are on a continual quest to maximize profits and customer satisfaction. Unfortunately, many see quality management as an overhead expense. If quality professionals are to be more proactive in organizational success, as suggested...
Understanding outsourcing according to ISO 9001: A case study
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement...
Historically, outsourcing is one of the most misunderstood concepts in QMS implementation and operation. Prior to ISO 9001:2015, the requirement for outsourced processes was limited to a few sentences in 4.1 (find more information in...
ISO 9001:2015 Case study: Context of the organization as a success factor in manufacturing company
Strahinja Stojanovic
Clause 4.1 of ISO 9001:2015 is causing lot of ambiguities and raising more questions than answers to most quality practitioners. Defining...
Clause 4.1 of ISO 9001:2015 is causing lot of ambiguities and raising more questions than answers to most quality practitioners. Defining context of the organization basically means determining the foundation of your QMS and where your...
