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    ISO-9001-blog

    Tag: “code of conduct”

    Handling customer satisfaction with code of conduct and complaints procedure
    As I elaborated in my article Main elements of handling customer satisfaction in ISO 9001, managing customer satisfaction is a...
    As I elaborated in my article Main elements of handling customer satisfaction in ISO 9001, managing customer satisfaction is a necessity that can be often overlooked, or simply put on hold – i.e., “continually postponed.”...