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    ISO-9001-blog

    Tag: “customers”

    Where does quality management / ISO 9001 fit into your organization?
    ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality...
    ISO 9001 is the premier business standard used to facilitate the satisfaction of customers through effective operation of a Quality Management System. More than 1.5 million certificates were awarded in 2015 (source: https://www.iso.org/the-iso-survey.html), which represented...
    Would construction companies benefit from ISO 9001?
    In 2014 the US government calculated that 10% of its total fiscal market was attributed to the construction and building...
    In 2014 the US government calculated that 10% of its total fiscal market was attributed to the construction and building industry. Given the value of this sector to the greater economy, there are several accreditation...
    The benefits of ISO 9001 implementation in the call center industry
    Over the last 10 years, call centers have become a large part of how we communicate with many organizations. Whether...
    Over the last 10 years, call centers have become a large part of how we communicate with many organizations. Whether household utilities, personal banking, tax issues, or even dealing with federal or local government, the...