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    ISO-9001-blog

    Tag: “needs and expectations”

    Understanding needs & expectations of interested parties in ISO 9001:2015
    There is a new requirement for your quality management system (QMS) within ISO 9001:2015, and that is to understand the...
    There is a new requirement for your quality management system (QMS) within ISO 9001:2015, and that is to understand the needs and expectations of your interested parties, but what does this mean and how can...