Understanding dispositions for ISO 9001 nonconforming product
ISO 9001 section 8.3 on control of nonconforming product identifies four ways that you can deal with the nonconforming product,...
ISO 9001 section 8.3 on control of nonconforming product identifies four ways that you can deal with the nonconforming product, but what do these sentences mean? Many companies call this action of identifying what to...
Managing the QMS after your consultant leaves
Most of us, probably at a time in our career where we were less experienced, have needed the help of...
Most of us, probably at a time in our career where we were less experienced, have needed the help of an ISO 9001 consultant to assist us with the implementation of the standard in the...
Watch Your Language! Don’t confuse processes with procedures
Many industries use industry lingo or jargon to communicate within the industry. It could be jargon used as short-hand to...
Many industries use industry lingo or jargon to communicate within the industry. It could be jargon used as short-hand to convey a variety of work-related information, or it could be a more technical language based...
Using the ISO 9001 Change Log to ensure customer satisfaction
What happens within our process when we are designing a product for a market, and either our expectations or those...
What happens within our process when we are designing a product for a market, and either our expectations or those of our customers constantly change? How do we deal with this to ensure we can...
How to Align Company Culture with ISO 9001
The benefits of gaining ISO 9001:2008 accreditation are well researched and documented. The positives of eliminating waste, becoming more efficient...
The benefits of gaining ISO 9001:2008 accreditation are well researched and documented. The positives of eliminating waste, becoming more efficient and reducing the amount of non-conforming materials in your process are obvious to most observers,...
Understanding Product & Service Provision in ISO 9001
Updated according to ISO 9001:2015. Many people are confused by ISO 9001 section 8.5 on production and service provision. Some...
Updated according to ISO 9001:2015. Many people are confused by ISO 9001 section 8.5 on production and service provision. Some of this confusion probably comes from the fact that the international standard is trying to...