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ISO 9001 Blog

John Nolan

Practical tips for measuring your QMS according to ISO 9001:2015 clause 9.1

Most companies who have a QMS (Quality Management System) certified according to ISO 9004 or ISO 9001:2015 are accustomed to performing against set objectives and KPIs (key performance indicators), and also demonstrating continual improvement, which we examined in the article ISO 9001 – Where does quality management fit into your …

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John Nolan

Five tips to ensure your ISO 9001:2015 implementation is successful

An ISO 9001:2015 implementation can be a complex and demanding process, which may take from 6 to 12 months depending on your organizational size and structure and other influencing factors. Most project managers will find many challenges during the implementation phase, which we looked at in the article What are …

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Mark Hammar

How to define Key Performance Indicators for a QMS based on ISO 9001

Even if you have only started to implement a Quality Management System (QMS), you will very likely have heard about Key Performance Indicators (KPIs) within the management system. This term is commonly used, and has been for many years, even though ISO 9001:2015 doesn’t actually use this term. So, you are …

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