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ISO 9001 Blog

John Nolan

How ISO 9001:2015 can improve your supply chain performance in the retail sector

The ISO 9001:2015 quality management standard is designed to be applied across many sectors in the business world, and if applied correctly, can bring many benefits to the overall performance of a business. One recent sector of ISO 9001:2015 “realization” and growth is the retail industry, which is a sector of business that …

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John Nolan

How the ISO 9001:2015 standard can help improve relationships with your customers

The ultimate aim of the ISO 9001:2015 standard is to enable a business to satisfy its customers effectively. It can be argued that all components of all clauses contribute toward providing your customer with a consistent and rewarding experience from your goods or services, but the standard deals with “customer satisfaction” directly. …

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Mark Hammar

The Role of Risk Assessment in the QMS

Have you wondered what risk assessment has to do with the Quality Management System? You are not alone. There has been much talk about what risk assessment is required, when it should be done, and how to do it. In this article I will talk a bit about what is …

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