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Implementation, maintenance, training, and knowledge products for consultancies.
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Implementation, maintenance, training, and knowledge products for the IT industry.
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很多人同您想的一样。本指南可以概述性地帮助您学习 ISO 14001 的基础知识,了解什么是 ISO 14001 的要求,并就实施环境管理体系和通过认证需要做些什么给予指导。
ISO 14001 已成为设计和实施环境管理体系的国际标准,该标准由国际标准化组织(ISO)发布。ISO是个创建和分发标准的国际机构,其标准在世界范围都被接受。环境管理体系要求的最新版本于2015年出版,被称为 ISO 14001:2015。ISO 14001 的发布和更新必须得到多数成员国的同意,这样它才能成为一个国际认可的标准,为全世界大多数国家所接受。
在2017年底的ISO 14001认证调查中,已实施ISO 14001环境管理体系的公司数量在全球范围内呈现稳定趋势。 以下是过去6年间的结果。
数据来自 2017年ISO调查
环境管理体系通常称为 EMS,由方针、过程、计划、做法和记录组成,规定了一套控制你们公司如何与环境相互作用的规则。该体系需要量身打造,因为各公司有与自身业务流程相匹配的法律法规要求和与环境相互作用。不过, ISO 14001 标准为创建您的环境管理体系提供了框架和指南,以确保您不会遗漏任何一个成功的环境管理体系所必备的重要因素。
关心环境、防止公司对环境造成的负面影响,是当今企业面临的两个最重要的挑战。实施环境管理体系最大的好处之一是获得那些关心环境,减少对环境影响的公司的认可。这样会使您公司与顾客、公众和普通社区有更好的关系,当然,还会带来其他好处。
实施环境管理体系除了有助于公司的公众形象,还可以帮助公司减少导致责任成本的事故,以更合理的成本获得保险,通过减排节约材料和能源,从而节省资金。在做决定实施环境管理体系时,成本控制的改进是个大收益,不容忽视。
ISO 14001结构分为10个章节。 前面3个章节是介绍性的,后面7个章节包含环境管理体系的要求。 以下是7个主要章节的内容:
第4节:组织所处的环境 —— 本节讨论了理解组织的要求,以实施环境管理体系。 它包括识别内部和外部问题,确定相关方及其期望,确定环境管理体系的范围以及所需的过程的要求。
第5节:领导作用 —— 领导作用的要求涵盖了最高管理者在实施环境管理体系方面发挥作用的必要性。最高管理者需要通过确保环境承诺、确定和沟通环境方针以及在整个组织中分配角色和职责来证实对环境管理体系的承诺。
第6节:策划 —— 最高管理者还必须策划环境管理体系的持续有效。需要评估在组织中环境管理体系的风险和机遇,并且需要确定改进的环境目标并制定计划以实现这些目标。此外,组织有必要评估组织过程对环境相互作用和影响的所有方式,以及法律和组织的其他承诺。
第7节:支持 —— 支持部分涉及环境管理体系所有资源的管理,还包括有关能力、意识、沟通和文件化信息(过程所需的文档和记录)的控制要求。
4.5节:检查 —— 监测和测量,包括合规性评价,是做决策不可或缺的。这里有部分工作是处理不符合、纠正措施、预防措施和审核运行过程。没有这些要素和相关记录,根本不可能辨别事情是否按计划进行。
第8节:运行 —— 运行要求涉及组织过程要进行环境控制的所有方面,以及识别潜在紧急情况和计划响应的需要,以便您在紧急情况发生时做好应对准备。
第9节:绩效评价 —— 此部分包括确保您可以监控环境管理体系是否运行良好所需的要求。它包括监视和测量组织的过程,评估环境合规性,内部审核以及对运行中的环境管理体系的管理评审。
第10节:改进 —— 最后一节包括对环境管理体系持续改进的要求。这包括需要评估不符合过程并采取纠正措施。
这几节是基于PDCA(计划、执行、检查和纠正)循环,用这些要素在组织的过程中进行变更,以驱动和保持过程的改进。
想了解更多有关这些在ISO 14001标准如何起作用,本博客提供了更详细的解释:ISO 14001 和计划-执行-检查-处理模式(PDCA).
ISO 14001的收益非同小可。如上所述,已经使用该标准的公司,无论大小,都效果显著。以下只是收益的一部分:
改善形象和公信力 —— 通过向顾客保证恪守承诺证实对环境影响的管理、保持良好的公众形象和改善的社区关系,您可以改善形象和提高市场份额。
改进成本控制 —— 所有公司都在追求的改进是降低成本。环境管理体系通过节约能源和材料、减少可能导致公司产生责任成本的事件以及通过改善环境控制以较低费用获得保险,可以帮助公司降低成本。
采用基于证据的决策 —— 通过确保使用准确的数据来决策要改进什么,会极大地增加机会使您的改进第一次就成功,而不必经过几次失败的尝试。通过使用数据来追踪进展,您可以在改进行动偏离轨道之前就纠正它们,这样可以节约成本和时间。
创建持续改进的文化 —— 随着持续改进,您可以设法获得更好的过程,系统性地减少对环境影响,从而如上面所述,提高您的公众形象,并可能降低您的成本。
员工参与 —— 如果有两家公司可以选,第一家关心和爱护周围环境,第二家则不关心爱护。大多数人会更喜爱第一家。通过使员工参与减少对环境影响的集体努力,可以增加员工的关注和留用。
什么是ISO 14001认证?认证有2种:一种是按照ISO 14001要求对公司环境管理体系的认证,另一种个人能按照ISO 14001要求审核的资格认证。本节讨论的是公司实施ISO 14001环境管理体系并通过认证的步骤。
ISO 14001认证包括实施按照ISO 14001要求建立的环境管理体系、雇佣认可的认证机构审核体系、批准成为满足ISO 14001标准要求的环境管理体系。
从管理层的支持开始,识别与环境管理体系相关的法律法规要求,您需要开始规定环境方针,环境因素,环境目标和指标,它们共同确定了环境管理体系的总体范围和实施。除了这些,您还需要创建强制性的和附加的过程和程序,这些是组织运行所需的。有几个强制性的过程需要纳入,组织认为必要的其他过程也可以添加。详细说明,请点击链接阅读白皮书 ISO 14001:2015 强制性文件列表.
文件和记录可由公司自己创建,也可以通过聘请顾问和购买标准文档来获得帮助。想看文档样板,请点击 ISO 14001免费下载.
一旦所有过程和程序准备就绪,您的环境管理体系需要运行一段时间。通过运行,您才能收集必要的记录,以便进行下
一步:审核和评审您的体系,进行认证。
完成了所有文档并实施后,还需要执行以下步骤以确保认证成功:
内部审核 —— 进行内部审核是为了检查环境管理体系 的过程,目的是确保证实过程符合性的记录已准备好,找出隐藏的问题和薄弱环节。
管理评审 —— 管理层评价管理体系过程有关事实的正式评审,以确保做适当决策和分配资源。
纠正措施 —— 内部审核和管理评审后,您需要纠正已识别问题的根本原因,并详细记录问题如何解决。
认证过程分为两个阶段:
第一阶段(文档评审) —— 选定的认证机构审核员会审查文档,以确保文档满足ISO 14001的要求。
第二阶段(主要审核) —— 这里 ,认证机构审核员通过评审文件、记录和公司做法来检查你们的实际活动是否符合ISO 14001和你们的证明文件。
ISO 14001 概念方面的个人培训不难找,并有一系列的课程可以选择。在下列课程中,只有第一种的资格证书持有人可为认证机构担任审核工作。如果作为在企业内部使用,其它课程所提供的技巧非常有用:
ISO 14001 审核组长课程 —— 这是一个四至五天的培训课程,重点是了解 ISO 14001 环境管理体系标准,并且能够依据标准要求审核管理体系。课程最后有一个测验,来验证学员的知识和能力。学员必须选读得到认可的课程,方可成为审核认证机构的审核员。
ISO 14001 内部审核员课程 —— 该课程一般为二至三天,以审核组长课程为基础,但没有能力测验。所以,它最适用于刚刚开始为企业做内部审核的个人。
ISO 14001 意识和实施课程 —— 该课程有好几种,内容是 ISO 14001 有关知识和实施方法。这些课程可为一两天,或五天,甚至可以包括网上学习章节,作为教学方法之一。这些课程适用于需要大概了解 ISO 14001 标准的个人,或是将会参与企业内部实施工作的个人。对于其参与程度在这个水平的个人,许多这类课程比审核组长课程更为合算。
世界各地有许多经过认可的培训机构,可颁发 ISO 14001 个人资格证书。
要了解有关ISO 14001实施的更多信息,请访问我们的ISO 14001免费下载页面。 你会发现许多有用的资源。