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    ISO-9001-blog

    Tag: “ISO 10002”

    Effective complaints management in a QMS
    Dealing with complaints is tricky; however, in a business environment you have to deal with complaints. But, why should you...
    Dealing with complaints is tricky; however, in a business environment you have to deal with complaints. But, why should you think about improving your complaints management approach? Because an effective complaints management system can help...