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    ISO-9001-blog

    Tag: “Monitoring”

    Main elements of handling customer satisfaction in ISO 9001
    How often do you meet people who think that their customers are unsatisfied by the products and/or services that their...
    How often do you meet people who think that their customers are unsatisfied by the products and/or services that their company offers? How often do you think about it? We all tend to believe in...
    Monitoring and Measurement Equipment Control
    ISO 9001 Clause 7.6 is often quickly looked over without much thought, but what is it really all about? In...
    ISO 9001 Clause 7.6 is often quickly looked over without much thought, but what is it really all about? In a recent article, Monitoring and Measurement: The basis for evidence-based decisions, I discussed the importance of...
    Analysis of data obtained from Monitoring and Measurement
    As I mentioned in my article on Monitoring and Measurement: The basis for evidence-based decisions, if your company is to try...
    As I mentioned in my article on Monitoring and Measurement: The basis for evidence-based decisions, if your company is to try to make good evidence-based decisions to improve its effectiveness and efficiency, the evidence needs to...