ISO 9001 vs. Baldrige National Quality Award (BNQA)
Mark Hammar
If you are a company in the United States of America you will probably have heard of the Baldrige National...
If you are a company in the United States of America you will probably have heard of the Baldrige National Quality Award; however, international companies outside of the USA may not know about this award...
Improving quality through effective training
Ana Meskovska
Very often when people talk about managing quality, at one point they start talking about training. However, that is not...
Very often when people talk about managing quality, at one point they start talking about training. However, that is not because clause 6.2.2 from ISO 9001 refers to competencies and training, relating it to quality...
How ISO 9001 can help you build business relationships
John Nolan
Have you ever wondered whether all the work that goes into ISO 9001 accreditation is justified in terms of the...
Have you ever wondered whether all the work that goes into ISO 9001 accreditation is justified in terms of the rewards and benefits it brings? In a previous job, I worked for a company that...
Writing an Audit Checklist for ISO 9001 Processes
For many people who perform internal audits, there is always a question of the best way to create an audit...
For many people who perform internal audits, there is always a question of the best way to create an audit checklist when preparing your internal audit. Unfortunately, there is no one best way to do...
Understanding dispositions for ISO 9001 nonconforming product
ISO 9001 section 8.3 on control of nonconforming product identifies four ways that you can deal with the nonconforming product,...
ISO 9001 section 8.3 on control of nonconforming product identifies four ways that you can deal with the nonconforming product, but what do these sentences mean? Many companies call this action of identifying what to...
Managing the QMS after your consultant leaves
Most of us, probably at a time in our career where we were less experienced, have needed the help of...
Most of us, probably at a time in our career where we were less experienced, have needed the help of an ISO 9001 consultant to assist us with the implementation of the standard in the...
