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ISO-20000-ITIL-blog

Tag: “Implementation”

4 Crucial Techniques for Convincing your top Management to Implement ISO 20000
ISO 20000 does not belong to the most popular standards known to many people in business environment (e.g. ISO 9001,...
ISO 20000 does not belong to the most popular standards known to many people in business environment (e.g. ISO 9001, international standard for quality management). That doesn’t mean, however, that it’s not worth implementing. On...
Overcoming the 3 key challenges of ISO 20000 implementation in SMEs
Implementing an ISO 20000-based Service Management System (SMS) brings many changes to a company’s everyday life. It affects almost all...
Implementing an ISO 20000-based Service Management System (SMS) brings many changes to a company’s everyday life. It affects almost all employees involved in delivering IT services, as well as the services themselves. There are many...
7 effective strategies to gain employee buy-in for ISO 20000 implementation
Every change in someone’s life causes stress, be it in private life or in business. But, if you really need...
Every change in someone’s life causes stress, be it in private life or in business. But, if you really need to do something, it’s important that the people involved cooperate. That’s also valid for Service...
8 crucial activities to maintain the ISO 20000-based SMS after the certification audit
It would be wrong to claim that implementing an ISO 20000-based Service Management System (SMS) is an easy job. Quite...
It would be wrong to claim that implementing an ISO 20000-based Service Management System (SMS) is an easy job. Quite the contrary – it could be quite a complex project. But, implementing the SMS is...
How to make your investment in ISO 20000/ITIL profitable
It’s not a secret that IT has become a very expensive “toy” these days. So, whatever you do in IT...
It’s not a secret that IT has become a very expensive “toy” these days. So, whatever you do in IT is put under a microscope, and everyone expects to see a return on this investment....
How to find clients for your ITIL/ISO 20000 consultancy
Although some people have excellent expert knowledge in the ITIL or ISO 20000 areas, that doesn’t guarantee that they will...
Although some people have excellent expert knowledge in the ITIL or ISO 20000 areas, that doesn’t guarantee that they will be successful in business. Why? It’s because if they don’t know how to sell those...